Privacy Policy

This Privacy Policy explains how Steel Boyz Iron Works ("Company," "we," "us," or "our"), located at 1360 Ralph Ave, Brooklyn, NY 11236, collects, uses, discloses, and protects information obtained from visitors to our website and customers who contact us for services. By using our website or submitting a quote request, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

When you submit a quote request, contact us by phone or email, or otherwise interact with us, we may collect:

• Full name
• Phone number
• Email address
• Project or service address
• Borough or geographic area
• Details about your project, property, or service needs
• Any additional information you voluntarily provide in message fields

B. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URL
• Date and time of your visit

This data is collected through standard web server logs and analytics tools and does not on its own identify you personally.

C. Information We Do NOT Collect

2. How We Use Your Information

We use the information we collect for the following purposes only:

• To respond to your inquiries — contacting you about your quote request or service question
• To schedule and perform services — coordinating on-site estimates, fabrication timelines, and installations
• To send service-related communications — follow-up on open quotes, project updates, and scheduling
• To improve our website — analyzing usage patterns to make our site more useful
• To comply with legal obligations — where required by applicable law or regulation

We do not use your information for unsolicited marketing, advertising to third parties, or automated profiling. We will not add you to any mailing list without your explicit consent.

3. Legal Basis for Processing

We process your personal information under the following legal bases:

• Contractual necessity — processing required to fulfill your service request or quote
• Legitimate interest — improving our website and communicating about services you have requested
• Legal obligation — where required to comply with applicable federal, state, or local law
• Consent — where you have explicitly provided consent, which may be withdrawn at any time

4. Information Sharing and Disclosure

We may share limited information only in the following circumstances:

• Service providers: Third-party tools that assist us in operating our website (e.g., web hosting, email delivery) may process limited technical data solely on our behalf and are contractually prohibited from using it for their own purposes.
• Legal requirements: We may disclose information if required to do so by law, court order, subpoena, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
• With your consent: We may share information in any other circumstance only with your explicit prior written consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by law. Specifically:

• Quote requests and contact form submissions are retained for up to 3 years for business and warranty tracking purposes
• Project-related correspondence may be retained for up to 7 years for warranty and legal compliance purposes
• Website analytics data is typically retained for no more than 26 months

After the applicable retention period, your information will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies. A cookie is a small text file stored on your device. We use:

• Essential cookies: Required for the website to function properly (e.g., WordPress session cookies). These cannot be disabled.
• Analytics cookies: Tools such as Google Analytics that help us understand how visitors use our site. These collect anonymized, aggregated data only.

You may disable non-essential cookies at any time through your browser settings. Note that disabling cookies may affect certain website functionality. You may also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

We do not use advertising cookies, cross-site tracking cookies, or retargeting pixels.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you
• Right to correction: Request that we correct inaccurate or incomplete information
• Right to deletion: Request that we delete your personal information, subject to certain legal exceptions
• Right to restrict processing: Request that we limit how we use your information
• Right to data portability: Request your data in a commonly used, machine-readable format
• Right to object: Object to certain types of processing, including direct marketing
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at Office@steelboyz.com. We will respond to verified requests within 30 days. We may need to verify your identity before processing your request.

New York residents are entitled to know what categories of personal information we collect and disclose. This Policy serves as that notice.

8. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it, including:

• SSL/TLS encryption for all data transmitted through our website
• Access controls limiting who within our organization can access personal information
• Regular updates and security patches applied to our website platform
• Secure email practices for handling customer communications

9. Third-Party Links and Services

Our website may contain links to third-party websites or services including Google Maps, social media platforms, and review sites. These third parties operate independently and have their own privacy policies. We are not responsible for their content, privacy practices, or data handling. We encourage you to review the privacy policy of any third-party site you visit.

Third-party services used on our website may include:

• Google Maps — for location display (subject to Google's Privacy Policy)
• Google Analytics — for website usage analytics (subject to Google's Privacy Policy)
• Google Fonts — for typography (may transmit your IP to Google's servers)

10. Children's Privacy

Our website and services are directed exclusively at adults and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Policy on our website. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of those changes. For material changes, we will make reasonable efforts to notify you directly where we have your contact information.

12. Contact Us — Privacy Inquiries

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This Privacy Policy was last updated on . It applies to Steel Boyz Iron Works and this website only. Powered by PL90.com.